Shipping & Delivery Policy

Shipping and delivery

EYVE accepts orders for delivery destinations supported by our checkout. Available delivery options, any applicable shipping charges and order totals are presented before you place your order. Please confirm the delivery address and contact number carefully.

Processing and estimated delivery

Orders are processed after order acceptance and the applicable payment or verification checks. Any estimated dispatch and delivery timing shown at checkout, in order confirmation or in tracking communications is indicative. Delivery can be affected by courier networks, remote locations, public holidays, weather, address accuracy and other circumstances beyond our reasonable control. We do not promise a fixed delivery window unless one is specifically confirmed for your order.

Tracking and delivery updates

Where a tracking facility is available, shipping updates will be shared using the contact details provided at checkout. Please contact EYVE if tracking is unavailable or your parcel seems delayed.

Damaged, missing, incorrect or tampered parcels

If your delivery contains a damaged, incorrect or missing product, or packaging appears tampered with, please contact care@eyve.in promptly. Provide the order number, an explanation and photographs of the outer package and affected items where possible. We will investigate and provide remedies in accordance with our returns and refund terms and applicable law.

Address changes and cancellations

Send address correction and cancellation requests as early as possible to care@eyve.in. We cannot guarantee changes or cancellation once the order has been processed for dispatch.

For further help, visit our Contact page and Returns and Refunds Policy. Last updated: 10 October 2026.